Can you ship to my country?
We can ship our products to almost every country and shipping fee calculated by price. We do not ship to: China Mainland, South Sudan, Yemen, Crimea, and Syria.
Order price US$0 - US$15.00, shipping fee US$3.99.
Order price US$15.01 - US$25.00, shipping fee US$4.99.
Order price US$25.01 - US$35.00, shipping fee US$5.99.
Order price US$35.01 - US$45.00, shipping fee US$6.99.
Order price US$45.01 and above, Free shipping fee.
How to check if you can receive our products?
Please click on the drop-down menu at the top of every page to see the list of countries we ship to and select your preferred currency.
The time between when your order has been shipped and delivered to you. It takes 3-20 days at most times.
Total Delivery Time = Processing Time + Shipping Time.
The delivery time depends on the country you live in and the shipping method you chose for your order.
Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected date due to invalid address, customs clearance procedures or other causes.
Please contact us if the package does not arrive on time, our customer service will get back to you as soon as possible.
We are improving the delivery process to make your package more secure, so processing your order may be within 1-5 days.
If you have ordered multiple products, you may receive separate shipments, the delivery time may also different.
We offer different international shipping methods. You can choose your preferred method on the purchase page.
Do I need to pay import taxes and duties?
You are responsible for all import taxes and duties that may be charged when your parcel passes through Customs. Many countries do not charge import duties on private items below a certain stated value. However, you may find that you have to pay taxes when goods you have ordered from us arrive in your country.
We advise you to find out about the local regulations prior to ordering from us. JOSEKO can not give you advice or information about tax rates and customs charges in your country.
If you refuse delivery of a parcel due to import duties or taxes, you assume all liability for all costs involved in returning the item to us.
How can I find out about my local import tariffs?
Every country has its own import regulations and restrictions. You can contact or refer to the official website of your local post office or customs agency to estimate the amount of import duties you may have to pay.
If you have any questions, please contact us.
Email to: [email protected]